Customised Service Delivery ITSM to effectively manage your People Process Technology

Managed IT - In this networked world, can you afford to provide IT services to your clients without an effective Service Delivery process in place?
A customised ITSM as per the business profile of your organisation is just what your business needs.

Our ISO20000 consulting services helps organizations build an effective Information Technology Service Management (ITSM) process through a set of inter related services. Whether you are planning to implement ISO20000 or a subset of ITIL, our consulting team comprising of Subject Matter Experts have the knowledge and skills to provide the consultancy and implementation services for the standard implementation.
We also provide Integrated Standards Management System incase you have multiple standards in place in your organisation and need an integrated approach to the ITSM.

Our Approach to helping you manage your organisational Service Delivery risks with ISO20000.

Why our ISO20000 services are much sought after by Corporations worldwide

  • Policies and procedures commensurate with your organsational risk levels.
  • A comprehensive ITSM document set.
  • Integrated Standards Management with other ISO standards.
  • ITSM in sync with other infosec standards such as PCI DSS, HIPAA, CSV, SOX, etc.
  • A robust Risk Management system in place.
  • Training videos and materials with your branding.
  • Certification support.
  • ITSM processes and deliverables through our GRC portal:
  • User wise Action dashboard.
  • Fully customizable and workflow based – access as per RBAC.
  • Trackable User Awareness Training module
  • Conduct audits and maintain evidence online in central repository.
  • Business Continuity Planning and Testing.
  • Asset Management, Risk Management, Incident management modules.
  • Online repository of policies and procedures with Role Based Access Control.