What is the Most Frustrating Experience in SOC 2 Audit and Attestation?

Published on : 05 Aug 2024


Person looking frustrated while dealing with SOC 2 audit and attestation process

The SOC 2 (Service Organization Control 2) audit and attestation process is something that has been devised by the American Institute of Certified Public Accountants (AICPA) in order to ensure that organizations which provide services have secure procedures to govern data so as not to compromise the welfare of their clients.

For this reason, achieving SOC 2 compliance is crucial for service agencies especially those involved with sensitive customer data. However, following the path towards SOC2 compliance may have its obstacles. One of these obstacles takes the form of tediousness and complexity during audit preparation stages making it very irritating to many organizations.

Understanding SOC 2 Audit Challenges:

For firms that are going through the SOC 2 audit process for the very first time, it can be quite intimidating. One of the primary issues is that the requirements relating to SOC 2 are intricate and comprehensive. Examining a company’s internal controls, policies and procedures in detail through this audit may leave you feeling like you are drowning in information.

Common SOC 2 Audit Problems:

 

  • Documentation Overload: 

Documenting all your internal controls during an SOC 2 audit can be quite a challenge. Auditors will want to see evidence of compliance concerning each control which consumes time and resources.

  • Resource Constraints:

Many organizations struggle with allocating sufficient resources to prepare for the audit. This includes dedicating staff time and hiring external consultants if necessary.

  • Understanding Requirements:

The SOC 2 framework is complex, and understanding the specific requirements can be difficult. Misinterpretation of the criteria can lead to non-compliance and audit failures.

  • Continuous Monitoring:

Organizations need to continuously monitor their controls if they are to maintain their compliance with SOC 2 as it’s not like a one-off thing.

See also  SOC2 Readiness Assessment – What Should You Know

Frustrations with SOC 2 Audit:

Many companies can be frustrated with SOC 2 audit due to their limited time for ensuring compliance. This fear can also come from failing an audit which can ruin ones business reputation. Also, having to comply with ever changing standards is another challenge organizations must contend with every day.

Overcoming SOC 2 Audit Frustrations:

Despite the challenges, there are strategies to overcome SOC 2 audit frustrations. Here are some practical tips:

  • Early Preparation:

The commencement of preparations for the audit should be made long time ahead. An elaborate project plan has to be created, responsibilities given out and reasonable deadlines put in place.

  • Leverage Technology:

The gathering of documents and evidence can be made simpler by using compliance management software. It thus helps in cutting down on the manual labor involved significantly.

  • Continuous Improvement:

A continuous improvement process must be put in place in order to regularly check and upgrade controls. This means that there is always compliance going on as well as eliminating last-minute rush.

  • Seek Expert Help:

Work with seasoned SOC 2 consultants who can guide you all through the auditing process. Their expertise can help navigate complex requirements and avoid common pitfalls.

Conclusion

SOC 2 audit navigation poses many challenges to organizations. If your organization understands them, it can prepare better and mitigate risks. Through technology, hiring experts or specialization, firms can comply with SOC 2 and build a good information security framework.

Would you like an easy way out of the SOC 2 audit complicated maze? Get in touch with us today and let our compliance experts take you through by letters of the SOC 2 compliance process in order to have seamless audit.

See also  Selecting SOC 2 Principles

References

  1. AICPA. (2023). SOC 2® – SOC for Service Organizations: Trust Services Criteria. Retrieved from https://www.aicpa.org/
  2. KPMG. (2022). Navigating the SOC 2 Compliance Journey. Retrieved from https://home.kpmg/
  3. Deloitte. (2021). SOC 2 Audit: Common Challenges and Solutions. Retrieved from https://www2.deloitte.com/
  4. ISACA. (2023). Preparing for a SOC 2 Audit: Best Practices and Key Considerations. Retrieved from https://www.isaca.org/
Narendra Sahoo
Narendra Sahoo

Narendra Sahoo (PCI QPA, PCI QSA, PCI SSF ASSESSOR, CISSP, CISA, CRISC, 27001 LA) is the Founder and Director of VISTA InfoSec, a global Information Security Consulting firm, based in the US, Singapore & India. Mr. Sahoo holds more than 25 years of experience in the IT Industry, with expertise in Information Risk Consulting, Assessment, & Compliance services. VISTA InfoSec specializes in Information Security audit, consulting and certification services which include GDPR, HIPAA, CCPA, NESA, MAS-TRM, PCI DSS Compliance & Audit, PCI PIN, SOC2 Compliance & Audit, PDPA, PDPB to name a few. The company has for years (since 2004) worked with organizations across the globe to address the Regulatory and Information Security challenges in their industry. VISTA InfoSec has been instrumental in helping top multinational companies achieve compliance and secure their IT infrastructure.